Support
Contact first
Email support@aicoloringpagegenerator.org with your account email and order reference.
Refund Policy
Refund Policy
This policy explains how refund requests are reviewed for subscriptions and credit packs.
Credits
Unused credits
Unused credits are easier to review than credits already spent on worksheet creation.
Timing
Processing time
Refund review may take several business days depending on the payment provider.
Subscriptions
If you believe a subscription was charged in error, contact support as soon as possible. We review account status, usage, and payment records before deciding a refund request.
Credit packs
One-time credit pack refund requests are reviewed based on whether credits were used, whether there was a duplicate purchase, and whether the request is allowed by law.
Used credits
Credits already used for worksheet creation are generally not refundable because AI generation has already been performed.
How to request help
Send your account email, order reference if available, and a short explanation to support@aicoloringpagegenerator.org. Do not include sensitive payment card details in email.
Questions this page answers
Are all purchases refundable?
No. Requests are reviewed case by case.
What if I bought twice by mistake?
Contact support with the order references.
Where do I send a request?
Email support@aicoloringpagegenerator.org.